Overview of test results
First Handling
Proofing
Quality-Price ratio
Packaging and contents
Getting started
Proofing
Quality-Price ratio
Packaging and contents
Benefits |
✔️ Waterproof |
✔️ Perfect adhesion |
✔️ Premium materials |
✔️ Easy-care product |
✔️ Tailor-made solutions |
✔️ Extends mattress life |
Inconveniences |
| ✖️ No inconveniences |
We have reviewed the Flowen waterproof mattress protector. This product is designed to protect your mattress against accidents and perspiration. Available in fifteen sizes, it can be adapted to any type of bed (1 or 2-seater).
It has a looped cotton surface, similar to a bath towel, and an impenetrable waterproof membrane. This element ensures a perfect seal.
Waterproof mattress protectors can also extend the life of your mattress.
Benefits |
✔️ Waterproof |
✔️ Perfect adhesion |
✔️ Premium materials |
✔️ Easy-care product |
✔️ Tailor-made solutions |
✔️ Extends mattress life |
Inconveniences |
| ✖️ No inconveniences. |
After a detailed inspection of the product, we confirm that this item is in full compliance with the description provided by the brand on its website. All items advertised, including materials, dimensions and options, correspond exactly to what is presented online.
This brand is transparent in its product descriptions, photos and marketing arguments, making it a recommended choice for our Saferbuy product testing institute.
We have reviewed the Flowen waterproof mattress protector. This product is designed to protect your mattress against accidents and perspiration. Available in fifteen sizes, it can be adapted to any type of bed (1 or 2-seater).
It has a looped cotton surface, similar to a bath towel, and an impenetrable waterproof membrane. This element ensures a perfect seal.
Waterproof mattress protectors can also extend the life of your mattress.
After a detailed inspection of the product, we confirm that this item is in full compliance with the description provided by the brand on its website. All advertised items, including materials, dimensions and options, correspond exactly to what is presented online.
This Flowen product is recommended by our Saferbuy product testing institute.
The test
1. General Information
We have received the item for practical testing and have carefully checked and tested it. Saferbuy is a brand-independent testing institute and we do not take any commission on brand sales. Our mission is to increase the transparency of online shopping, giving you an informed assessment of products, while combating fraud.
This evaluation is comprehensive, encompassing every stage of the customer journey. We don't just look at the product, but also assess the steps taken by the brand to satisfy its customers. This includes analyzing the quality of delivery, packaging and materials, as well as the user experience under real-life conditions. We continue our evaluation by examining after-sales service and analyzing the brand's reputation, all the while drawing up a value-for-money score in comparison with other market players.
To give you a quick overview, we work with a points system. The maximum number of points per section is 100. The final overall score is calculated from the average of all the sections tested, taking into account the respective weighting. Our evaluation process is available for free consultation on our website.
2. Delivery (out of 100 points)
ℹ️ Delivery testing provides accurate information on the time, condition and reliability of delivery services offered by brands. Consumers want to be sure that their products will arrive on time and in good condition. By testing delivery processes, we can identify weak points, whether delays, damage or communication problems.
Criteria | Remarks | Points obtained |
Delivery times | The advertised delivery times (2-4 working days) are respected. Shipping is handled by Amazon, one of the most reliable marketplaces for delivery and customer support. | 50/50 |
Package condition on receipt | Package undamaged. | 10/10 |
Package tracking communication | Amazon's order tracking is very precise and responsive: we received e-mails at every stage, with increasingly precise time slots right up to final delivery. | 40/40 |
Total | 100/100 |
*The maximum number of points is 100.
Delivery was satisfactory. The order tracking was well communicated by amazon, with clear information at every stage. The stated delivery times were respected, and the order arrived within 4 days, the parcel being in good condition.
3. First impressions, packaging and contents
ℹ️ Here we take a closer look at packaging. Durability is becoming an increasingly important factor. In addition, sufficient product protection must of course be guaranteed. Are the contents of the packaging complete, and does the brand make it as easy as possible to use the product directly?
Criteria | Remarks | Points obtained |
Product protection | Following our situation tests. The package shows some signs of weakness. The tape fasteners have been damaged. On the whole, the package has remained closed and the products have not been affected. | 91/100 |
Packaging durability | Unnecessary packaging waste has been avoided. Non-recyclable plastic has been used for the mattress protector packaging to ensure protection against moisture. | 80/100 |
Package contents | Everything is present. As described, we received a 140x200 cm waterproof mattress cover. | 100/100 |
Operating instructions and user guide | This product does not require specific instructions or user guides. | 100/100 |
Total | 93/100 |
*The maximum number of points is 100.
Following our field tests, the package shows some signs of weakness, with damaged tape fasteners, but this has not affected the product's protection. Although non-recyclable plastic is used to ensure compact delivery and protect against moisture, unnecessary waste is kept to a minimum.
On opening the packaging, all the items advertised on the product page are present and correct. After unpacking, the sheet is easy to install, odorless and clearly new.
We noted the absence of branding elements on the packaging, which could be a point of improvement to reinforce the product's visual identity and enhance the experience.
4. Getting started
ℹ️ How is the product designed visually (shape, color), what is the quality of the materials used? Is the product well designed? Does its actual appearance match the description on the product page?
Criteria | Remarks | Points obtained |
Product appearance | The visual aspect of the product meets our expectations, with no visible defects. The mattress protector received corresponds to the images and photos on the site, with a precise color match. | 100/100 |
Size, dimensions, ingredients and composition | The dimensions are respected (here 140x200). No misleading information was found in the description of the product's characteristics. The product is made in Europe. | 100/100 |
Getting started | The materials are fit for purpose and well made. The 4 corners with elastic straps are tight, ensuring a good fit on the bed. | 100/100 |
Well thought-out product? installation, uninstallation? | The item requires no special installation, and the dimensions are suitable for any type of user or bed size. The label on the product specifies its composition and care instructions. As for the product's sturdiness and durability, the brand has not conducted any tests. This item fulfills its role perfectly, effectively protecting the mattress against liquids. | 80/100 |
Total | 95/100 |
*The maximum number of points is 100.
Flowen's waterproof mattress protector is meticulously crafted with quality finishes. It feels fine to the touch, but on closer inspection the top layer is made of cotton and the bottom layer is a perfectly waterproof membrane. After our tests with liquids, the mattress was intact, dry and undamaged.
Overall, the product is well designed. It really stands out for its highly waterproof appearance. What's more, the product doesn't budge and stays securely in place with its 4 elastic bands.
5. Practical test: Does the brand deliver on its promises?
ℹ️ In this section, we document the results of our practical tests and determine whether products deliver what brands promise. Are marketing arguments and advertising promises well-founded?
Arguments | Remarks | Points obtained |
Waterproof and breathable | The protection offered by this product is good and in line with our expectations; the mattress is perfectly covered and no liquid can penetrate it. However, in terms of breathability, we observed that this type of textile has limitations and is not particularly breathable. | 50/100 |
Perfect adhesion | The four elastic bands at the corners of the mattress protector ensured a perfect fit, guaranteeing its stability throughout the test period. | 100/100 |
Premium materials | We note a hybrid composition combining cotton and polyester. The finishing touches are of good quality. This article also benefits from anti-dust mite properties, offering extra protection for a healthy sleeping environment. | 100/100 |
Easy-care product | This product is machine-washable, with instructions clearly marked on the label. After several washes, no signs of premature deterioration have been observed. | 100/100 |
Tailor-made solutions | This product is available in fifteen different sizes, offering a solution for all types of bed. | 100/100 |
Is the product described on the product page identical to the product received? | The product description is accurate and corresponds to the product received, and the photos are a good representation of the product. All the advertised features are present, as is the waterproofing. The only point that could be reviewed is the fact that the material doesn't seem to be breathable. | 90/100 |
TOTAL | 90/100 |
*The maximum number of points is 100.
The product description is clear and true to the product received. The design, photos and details are well represented, with colors consistent with those shown in the images.
Suitable for all types of bedrooms, this product offers maximum comfort, and we didn't find any drawbacks during the practical test.
Elastic bands at the corners ensure a perfect fit, guaranteeing stability. Tests confirm the product's quality and meticulous design, in line with the brand's descriptions.
This article fulfills its role perfectly, effectively protecting the mattress against liquids.
6. Quality-price ratio and consumer reviews
ℹ️ In this section, we analyze prices in the sector and compare competitors' prices. We also study customer reviews collected on recognized platforms to better understand and assess brand reputation.
Arguments | Remarks | Points obtained |
Quality-price ratio | The price of the mattress protector is in the middle of the range compared with its competitors, for a similar high quality. | 80/100 |
Customer rating analysis | The average rating is 4.4/5 out of over 9,000 reviews.
| 85/100 |
TOTAL | 83/100 |
*The maximum number of points is 100.
On Flowen's amazon page, consumers rate the whole product as good, giving it an average of 4.4/5 stars.
On the negative side, many customers report that this underpad does not age well with repeated washing. Having tested and washed it, we haven't noticed any weaknesses in the product.
Loved by many customers for their comfort and stability, Flwoen mattress protectors exceed many expectations. The product is considered very comfortable and of good quality by many customers.
In our practical test, as far as comfort is concerned, we were able to confirm that the mattress topper really did adapt to our needs, and that it was easy to put in place.
We can see that the price of the Flowen mattress protector is average for its category. For the quality and performance received, it's very good value for money.
7. Evaluation of after-sales service
ℹ️ In this section, we evaluate contact with after-sales service, including ease of access, responsiveness and professionalism of the team. We also check whether brands respect their commitments in terms of warranties, return and refund policies.
We didn't have to ask for tracking numbers to follow the progress of our parcel. All the information was sent to us on the day we placed our order, which is very reassuring for consumers. We were informed of every stage in the package's progress. Amazon's after-sales service is of impeccable quality, and customer satisfaction is the order of the day. The brand indicates its contact email on the packaging, on the instructions and is easily accessible on its Amazon store. Our e-mails have always been answered the same day.
Customer service is very responsive, and scores 100/100.
8. Conclusion and overall score
Criteria | Weighting | Points Obtained |
Delivery | 10% | 100 |
Packaging and contents | 10% | 93 |
Waiting and getting started | 10% | 95 |
Practical test and brand promises | 35% | 90 |
Customer rating analysis | 10% | 85 |
Analysis of after sales services | 10% | 100 |
Quality-Price ratio | 15% | 80 |
TOTAL | 91/100 |
*The maximum number of points is 100.
91 out of 100, a rating considered very good by our label. The test period took place in 01/25 and can be found in our database under license number 2025826. Further information on our test procedure can be found at saferbuy.fr
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How does SaferBuy evaluate products?
Our tests are carried out exclusively under real-life conditions, enabling us to examine each product's features in detail. Find out more about our testing methods, clicking here.
