Evaluation results
Set of 2 Flowen® Hypoallergenic Pillows 40x80 cm
Test period: January 2025
Evaluation results
Set of 2 Flowen® Hypoallergenic Pillows 40x80 cm
Test period: January 2025
Overview of test results
initial handling
Proofing
Quality-Price ratio
Packaging and contents
Initial Handling
Proofing
Quality-Price ratio
Packaging and contents
Benefits |
✔️ Comfort and style |
✔️ For every room in your home |
✔️ Premium materials |
✔️ Easy care |
✔️ Tailor-made solutions |
Inconveniences |
| ✖️ No inconveniences |
We received this set of 2 Flowen pillows for review. Designed to provide optimum comfort during sleep, these pillows also double up as decorative cushions. They are hypoallergenic and resistant to dust mites, guaranteeing a healthy and pleasant sleep experience.
Available in a range of sizes, these pillows feature high-quality polyester-fiber filling and discreet zippers for easy care. We tested the 40x80 cm size. Made from white cotton, these pillows are available in sets of two.
Benefits |
✔️ Comfort and style |
✔️ For every room in your home |
✔️ Premium materials |
✔️ Easy care |
✔️ Tailor-made solutions |
Inconveniences |
| ✖️ No inconveniences. |
We tested this set of 2 Flowen pillows, designed to offer comfort and support while serving as decorative cushions. Hypoallergenic and resistant to dust mites, they are made from white cotton with polyester fiber filling, and feature a discreet zipper for easy care. After a thorough analysis, we confirm that these pillows match the description provided by the brand, which is transparent in its features and marketing. This product is recommended by Saferbuy.
After a thorough analysis of the product, we found that it corresponds exactly to the description provided by the brand on its sales page.
The brand is transparent in the presentation of its features, as well as in the use of photos and marketing arguments. As a result, this set of 2 pillows is considered a recommended choice by Saferbuy.
The test
1. General Information
We have received the item for practical testing and have carefully checked and tested it. Saferbuy is a brand-independent testing institute and we do not take any commission on brand sales. Our mission is to increase the transparency of online shopping, giving you an informed assessment of products, while combating fraud.
This evaluation is comprehensive, encompassing every stage of the customer journey. We don't just look at the product, but also assess the steps taken by the brand to satisfy its customers. This includes analyzing the quality of delivery, packaging and materials, as well as the user experience under real-life conditions. We continue our evaluation by examining after-sales service and analyzing the brand's reputation, all the while drawing up a value-for-money score in comparison with other market players.
To give you a quick overview, we work with a points system. The maximum number of points per section is 100. The final overall score is calculated from the average of all the sections tested, taking into account the respective weighting. Our evaluation process is available for free consultation on our website.
2. Delivery (out of 100 points)
ℹ️ Delivery testing provides accurate information on the time, condition and reliability of delivery services offered by brands. Consumers want to be sure that their products will arrive on time and in good condition. By testing delivery processes, we can identify weak points, whether delays, damage or communication problems.
Criteria | Remarks | Points obtained |
Delivery times | The announced delivery times (2-4 working days) were respected, and we received the parcel in 4 days. Shipping is handled by Amazon, one of the most reliable marketplaces for delivery. | 50/50 |
Package condition on receipt | Package undamaged. | 10/10 |
Package tracking communication | Amazon's order tracking is very precise and responsive: we received e-mails at every stage, with increasingly precise time slots right through to final delivery. | 40/40 |
Total | 100/100 |
*The maximum number of points is 100.
The delivery stage was carried out under optimum conditions. The process of communicating the tracking number was clear and efficient. Delivery times were respected, and the order was received within 4 days. The parcel arrived in good condition.
3. First impressions, packaging and contents
ℹ️ Here we take a closer look at packaging. Durability is becoming an increasingly important factor. In addition, sufficient product protection must of course be guaranteed. Are the contents of the packaging complete, and does the brand make it as easy as possible to use the product directly?
Criteria | Remarks | Points obtained |
Product protection | The packaging shows signs of weakness following delivery. The tape fasteners were damaged in transit. Following our situation test (pressure, scratch, moisture and shock resistance test), the product was not damaged. | 91/100 |
Packaging durability | Vacuum packing avoids unnecessary packaging waste. Non-recyclable plastic was used to compress the product and reduce pack size to a minimum. | 80/100 |
Package contents | Everything is present. After unpacking, the pillow quickly regains its shape. However, the brand recommends shaking the pillow when unpacking to restore its volume. | 100/100 |
Operating instructions and user guide | This product is easy to use, and requires no detailed instructions or specific guide. However, the Flowen brand includes a cardboard leaflet in the package, outlining the product's main features and essential instructions for restoring its shape. | 100/100 |
Total | 93/100 |
*The maximum number of points is 100.
When we open the box, we see that the pillows are packed in a cotton bag. Although non-recyclable plastic is used to ensure compact, moisture-protected delivery, the use of materials is kept to a minimum to reduce waste.
On opening the packaging, all components are present and correspond to the information provided on the product page. After unpacking, the item returns to its full shape within a few hours.
Opening the package offers a pleasant experience in line with our expectations. The meticulous details and printed brochure testify to Flowen's commitment to customer satisfaction, creating a very positive first impression and promising an equally successful user experience.
4. Getting started
ℹ️ How is the product designed visually (shape, color), what is the quality of the materials used? Is the product well designed? Does its actual appearance match the description on the product page?
Criteria | Remarks | Points obtained |
Product appearance | The visual aspect of the product fully meets our expectations, with no apparent defects. The pillow delivered conforms to the images and photos presented on the site, with an exact color match. | 100/100 |
Size, dimensions, ingredients and composition | The dimensions are respected (here 40x80cm). The pillow is Made in Europe. The pillowcase is in cotton and the filling in polyester. | 100/100 |
Getting started | When you open the package, the item has no particular odor and is distinguished by the softness of its cotton. However, although light, the fabric appears thinner than we expected. In the photos on the product page, it appeared a little thicker and less transparent. | 95/100 |
Well thought-out product? installation, uninstallation? | No special installation is required. The label on the product, as well as the included leaflet, indicate the composition, characteristics and care instructions (available in 8 languages), which is a plus. On the other hand, the brand has not carried out any tests on the product's robustness and durability over time. | 80/100 |
Total | 94/100 |
*The maximum number of points is 100.
This set of 2 Flowen brand pillows features meticulous craftsmanship and quality finishes. They feel soft to the touch. On closer inspection, you'll notice that the top layer is cotton and the foam inside is polyester. It also features a discreetly designed zipper, ideal for optimal comfort under the head. What's more, the pillow was odorless when unpacked.
Overall, the product is well designed. It really stands out for its softness and good-quality materials. The polyester foam seems to be of good quality, as the pillow seems to retain its shape and hold during our manipulations.
5. Practical test: Does the brand deliver on its promises?
ℹ️ In this section, we document the results of our practical tests and determine whether products deliver what brands promise. Are marketing arguments and advertising promises well-founded?
Arguments | Remarks | Points obtained |
Comfort and style | The classic Flowen pillow is characterized by its softness and comfort. It offers the right amount of support for the head during sleep, making it an attractive option for those looking for a soft, supple pillow. | 100/100 |
For every room in your home | Available in 15 different sizes, this pillow can be used for sleeping as well as for decorating a sofa. | 100/100 |
Premium materials | Although the filling is made of polyester (a common synthetic material), it can be considered premium if it is a high-density, durable, hypoallergenic foam with advanced characteristics (breathability). | 100/100 |
Product care | The pillowcase is removable, making it easy to care for, and washing instructions are printed on the product label. | 100/100 |
Tailor-made solutions | This product is available in 15 sizes. | 100/100 |
Is the product described on the product page identical to the product received? | The complete evaluation of these pillows carried out during the test period confirms that they are well-designed, of good quality, and in perfect conformity with the descriptions on the Flowen sales page. All the criteria put forward by the brand have been validated. | 100/100 |
TOTAL | 100/100 |
*The maximum number of points is 100.
The product description is clear and true to the product received. The design, photos and details are well represented, with colors consistent with those shown in the images.
After several days' use, we found no problems. The pillow is comfortable and produces no noise when moved.
In short, we can say that the brand is transparent in its product description, its marketing and the promises it makes to its customers.
6. Quality-price ratio and consumer reviews
ℹ️ In this section, we analyze prices in the sector and compare competitors' prices. We also study customer reviews collected on recognized platforms to better understand and assess brand reputation.
Arguments | Remarks | Points obtained |
Quality-price ratio | The pillow's price is on a par with its competitors for a similar size. | 80/100 |
Customer rating analysis | The average rating is 4.4/5 out of over 16,200 reviews. | 85/100 |
TOTAL | 83/100 |
*The maximum number of points is 100.
Sur la page amazon de Flowen, les consommateurs évaluent ce lot de 2 oreillers comme bon en leur attribuant la moyenne de 4,4/5 étoiles.
Regarding negative reviews, several customers point out that this pillow has a cotton pillowcase that seems thin and fragile. However, we would like to point out that we did not find any problems with the pillowcase during our evaluation. Other reviews point out that the pillow's padding seems less substantial in real life than in the product photos.
Acclaimed by many customers for its comfort, this Flowen pillow exceeds our expectations. It is widely recognized by the Saferbuy Institute for its superior quality and excellent value for money.
We note that the product's price is in the low middle range in terms of price in its category. For the quality and performance received, it's very good value for money.
7. Evaluation of after-sales service
ℹ️ In this section, we evaluate contact with after-sales service, including ease of access, responsiveness and professionalism of the team. We also check whether brands respect their commitments in terms of warranties, return and refund policies.
We didn't have to ask for tracking numbers to follow the progress of our parcel. All the information was sent to us on the day we placed our order, which is very reassuring for consumers. We were informed of every stage in the package's progress. Amazon's after-sales service is of impeccable quality, and customer satisfaction is the order of the day. The brand indicates its contact email on the packaging, on the instructions and is easily accessible on its Amazon store. Our e-mails have always been answered the same day.
Customer service is therefore very responsive, and scores 100/100.
8. Conclusion and overall score
Criteria | Weighting | Points Obtained |
Delivery | 10% | 100 |
Packaging and contents | 10% | 93 |
Waiting and getting started | 10% | 94 |
Practical test and brand promises | 35% | 100 |
Customer rating analysis | 10% | 85 |
Analysis of after sales services | 10% | 100 |
Quality-Price ratio | 15% | 80 |
TOTAL | 94/100 |
*The maximum number of points is 100.
94 out of 100, a rating considered very good by our label. The test period took place in 01/2025 and can be found in our database under license number 2024828. Further information on our test procedure can be found at saferbuy.fr
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How does SaferBuy evaluate products?
Our tests are carried out exclusively under real-life conditions, enabling us to examine each product's features in detail. Find out more about our testing methods, clicking here.
