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SMS scams: A growing danger during the holiday season

In this age of online shopping, especially during the holiday season, cybercriminals exploit consumer confidence to orchestrate SMS scams, known as smishing (SMS phishing). These scams attempt to trick users by sending them fraudulent messages such as “Hello, this is the deliveryman. Your package won't fit in the mailbox. Please choose another time slot via this link.” These SMS messages pretend to be delivery notifications, enticing users to click on malicious links to steal their personal and banking information.
9. November 2024 durch
SMS scams: A growing danger during the holiday season
Alban Saferbuy


Why are SMS scams on the increase?

Busy periods, such as the holiday season, are ideal for scammers, as consumers often expect packages. Fraudsters pose as delivery services, knowing that their messages are more likely to be opened in this context. Users then click, thinking it's a genuine delivery notification, and end up on fraudulent pages imitating those of carriers.

Also read : Phishing and Smishing : The new hack for cybercriminels

Comment reconnaître un SMS frauduleux ?

  1. Suspicious sender number: Fraudulent SMS messages often come from short codes or unknown numbers. . 
  2. Suspicious links: Avoid clicking on links contained in SMS messages. Scammers use URLs that do not correspond to official sites.
  3. Message tone: Alarmist language, urging people to click quickly for an urgent parcel, is often used to encourage people to act quickly without thinking.
  4. Request for personal information: Delivery services never ask for sensitive data via SMS. Beware of requests for information.


Risks associated with malicious links

The links contained in SMS fraud are usually redirected to phishing sites, which can :

  • Stealing personal information: Users are prompted to enter data such as name, address and credit card details.
  • Install malware: Some links may download a virus or spyware, compromising the security of your data.
  • Impersonate you: With the information collected, cybercriminals can use your identity to commit further frauds.

How can I protect myself against smishing?

1. Never click on suspicious links

  • Check the status of your deliveries only via official applications or the carrier's website.

2. Install antivirus software

  • Antivirus software can detect malicious links and block phishing attempts.

3. Activate two-factor authentication (2FA)

  • This adds a layer of security, even if a fraudster obtains your login details.

4. Use secure payment applications

  • If you need to make a payment, do so via secure platforms such as PayPal, which offers fraud protection.

5. Report fraudulent messages

  • In France, fraudulent SMS messages can be forwarded to the 33700 to report the scam. This allows operators to block suspicious numbers.

What should you do if you click on a fraudulent link?

If you have clicked on a fraudulent link and suspect data theft :

  1. Change your passwords immediately: Start with those for your sensitive accounts (bank, email).
  2. Keep an eye on your bank statements: look out for suspicious transactions and contact your bank if necessary.
  3. Install security software: Scan your device for malware.
  4. Report the incident to the authorities: If you are a victim of fraud, file a complaint with the police or report it on specialized sites such as cybermalveillance.gouv.fr.

SMS scams exploit consumer confidence and the influx of orders to entice them to click on malicious links. By taking a few simple precautions and remaining vigilant to suspicious messages, you can effectively protect yourself against smishing. For safer shopping, choose products and sites certified by trusted labels such as Saferbuy, which guarantee greater protection and transparency for consumers.


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SMS scams: A growing danger during the holiday season
Alban Saferbuy 9. November 2024
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